780Air

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Refunds and changes

Last updated: October 2, 2026. Source: CAO regulation

The earlier you ask for a refund, the smaller the penalty. If 780Air cancels your flight, you get the full fare back with no penalty.

Penalty by time of request

Example: a 4,000,000 toman ticket, refunded 1 to 3 days before

Ticket price
4,000,000
Penalty 30%
1,200,000
Refund amount
2,800,000

How to request a refund

  1. 1Call the 780Air call centre or the agency you booked with.
  2. 2Give the ticket number and the passenger’s national ID.
  3. 3The refund goes back to the card you paid with within 3 to 7 business days.

For now, refunds are handled by our call centre or the agency that issued the ticket.